Shipping policy
Shipping
Processing Times
All items are handmade to order.
Processing time is 7–14 business days, not including weekends or holidays.
Shipping Time
Once processing is complete, shipping typically takes 5–8 business days, depending on destination and carrier.
Signature Confirmation Required
To protect your luxury purchase, signature confirmation is required upon delivery.
This ensures your custom piece is personally received and not left unattended.
Shipping Responsibility
Once your order has shipped, Atelier Milano Couture is not responsible for:
- Postal or carrier delays
- Lost, stolen, or unclaimed packages
- Delivery issues connected to incorrect shipping information provided at checkout
Customers are encouraged to monitor tracking and ensure availability for signature upon arrival.